Viewers should prepare to leave their stereotype assumptions behind, as this presentation covers new ground and provides a fresh understanding of how to attract and keep the very best volunteers.

8-course Volunteer Management Training Curriculum:

1. Volunteer Program Management
2. Leadership Management & Human Resources (HR)
3. Effective Communications
4. Recruitment, Training & Retention
5. Public Relations (PR), Marketing & Social Media
6. Project Management
7. Developing Corporate Partners
8. Program Evaluation & Measuring Impact

Course Descriptions

Volunteer Program Management

A guide for the optimal use of volunteers is critical. Develop a successful volunteer management plan working with all stakeholders and by focusing on the volunteer management lifecycle, including the process for planning, recruiting, training, scheduling, supervising, developing and soliciting feedback from volunteers.

Leadership Management & Human Resources (HR)
Delve into human resources for volunteer management including: roles of volunteers and interns, position descriptions, volunteer applications, interviewing effectively, performance management and terminating, retiring or “firing” a volunteer. 

Effective Communications
Most people fear public speaking, along with death and taxes! Becoming a good communicator is something you have to work at and give attention to. Effectively communicating is extremely important to building relationships and working productively. 

Recruitment, Training & Retention Strategies
Explore recruitment strategies for various volunteer needs. Identify the ideal volunteer for the position and how to target that specific volunteer during recruitment. 

Public Relations (PR), Marketing & Social Media
Explore tools and techniques to get the word out about your nonprofit mission and volunteer opportunities. Develop a strategy to raise awareness, recruit volunteers, market special events, raise funds and more.

Project Management
Learn how to apply project management tools and techniques to succeed at implementing programs and managing projects of any size and scope. Recognize ways to make your projects appealing to various audiences, including funders and volunteers.

Program Evaluation & Measuring Impact
Conducting program evaluations is critical for demonstrating program impact to various stakeholders. Learn how to plan an evaluation, design a questionnaire, select evaluation methods, and interpret data to produce a cohesive evaluation report.

Developing Corporate Partners
Identify and comprehend the unique characteristics of corporate funders, the do’s and don’ts in building corporate partnerships and what it takes to ultimately